24/7 Emergency Tree Service & Emergency Tree Removal

Trees fail at the worst possible times: in the middle of a thunderstorm, on a holiday weekend, at two in the morning. When a tree or large limb has come down on a structure, or a damaged tree is threatening to, you need someone who will answer the phone and show up. e Tree Service provides 24/7 emergency tree service and emergency tree removal for homes and businesses throughout the Triangle and surrounding areas. For storm damage that is not an immediate danger, such as fallen trees in the yard and debris across the lawn, see our storm damage cleanup service.

Emergencies We Respond To

Trees on homes and buildings. A tree or large limb on a roof can cause further damage with every gust of wind and every rainfall. We remove the weight carefully, piece by piece, to avoid making the damage worse, so repairs and tarping can begin.

Fallen trees across driveways and roads. When a tree blocks the only way in or out of a property, it is an emergency, especially if someone in the home needs access to medical care or has to get to work.

Storm-damaged and split trees. Trees that have split down the middle, lost their tops or have large cracks can come down without warning, and they need attention before the next storm.

Broken and hanging limbs. Limbs snapped in a storm and caught in the canopy can drop at any moment. Over a walkway, driveway, deck or parking area, they are a serious hazard.

Dangerous leaning trees. A tree that suddenly leans after heavy rain or wind, especially with cracked or heaving soil at the base, may be close to failing. If it is leaning toward a house, it should be treated as urgent.

Blocked access and commercial property hazards. For businesses, a tree across an entrance, parking lot or sidewalk is a safety issue and a business problem at the same time. We respond to commercial emergencies around the clock as well.

Emergency Tree Removal for Hazardous Trees

A tree becomes an emergency when it is actively causing damage or could fail at any moment near people, homes, vehicles or the only way in or out of a property. Hazardous tree removal in those situations is different from a scheduled removal: the tree may be cracked, twisted or resting on something, and the wood can be under heavy tension. Our crews work in helmets and protective gear, keep everyone out of the work zone and take the tree apart in a controlled sequence, lowering pieces on ropes when a roof, fence or car is underneath.

If a damaged tree is still standing but is clearly unstable, such as a split trunk over a bedroom or a newly leaning pine with lifted soil at its base, call rather than waiting for it to come down. Removing it on your terms is safer and usually less costly than removing it from your roof.

Partially Fallen and Hung-Up Trees

Some of the most dangerous situations are trees that did not fall all the way. A tree hung up in a neighboring tree, resting on a power line, or caught on a roofline can shift or drop suddenly when the wind picks up or when someone tries to cut it free. Leave these trees alone, keep people and pets away from the area below and around them, and call a professional. If wires are involved, the electric utility has to make the area safe first.

What to Do Before the Crew Arrives

Get everyone out of any room or area the tree has damaged and keep away from the tree itself. Call 911 if anyone is hurt or there is fire or a gas smell, and call your utility if lines are down. If it is safe, take photos of the damage for your insurance company and, if water is coming in, move belongings away from the leak. Then call us at (919) 290-3020 and tell us what the tree has hit, whether anyone is hurt and whether any wires are involved.

What Happens When You Call

When you call (919) 290-3020, we will ask a few quick questions: where the property is, what the tree has hit or is threatening, whether anyone is hurt, and whether any power lines are involved. That tells us how to prioritize and what to bring.

On site, the first goal is to make the situation safe. That usually means removing the tree or limbs from the structure or the driveway and addressing anything else that is still hanging or unstable. Once the immediate hazard is handled, the remaining wood and debris can be cleaned up right away or scheduled as follow-up storm cleanup.

After widespread storms, many properties are affected at once. We prioritize the most dangerous situations first, such as trees on occupied homes and blocked access, so the earlier you call, the better.

Utility Lines

If a tree or limb is on or tangled in power lines, do not try to move it and do not let anyone near it. Contact your electric utility. Lines to the house and lines along the street are handled differently, and the utility needs to make the area safe before tree work can proceed around them.

Insurance and Documentation

If a tree has damaged your home, vehicle or another covered structure, photograph the damage before work begins if it is safe to do so, and contact your insurance company. Coverage depends on your policy and the circumstances. We can provide documentation of the work we perform.

Emergency Tree Service in the Communities We Serve

Our emergency line covers every community we serve. In Raleigh and Durham, emergency calls often involve large oaks or pines over older homes, small yards and overhead service lines, where a tree has to be taken off a roof piece by piece. Around Apex and Holly Springs, tall pines along the edges of newer lots are frequent storm casualties, and a fallen tree across a driveway or fence is a common call. On the wooded, sloped lots of Chapel Hill, a damaged tree can threaten a house below it, so it needs prompt attention.

We also provide emergency tree removal in Cary, Wake Forest, Fuquay-Varina, Pittsboro, Morrisville and the rest of our service areas.

Not an emergency? Request a free estimate instead and we will follow up to schedule.